FAQ

We can pay you via bank transfer or bank cheque. If cash is required, please contact us to discuss.

Most of the time, the process will take within 24 hours. Once you accept the offer, an inspector will come to view your vehicle. If the condition is as you described it, we will pay you instantly for your vehicle. If the condition varies from how you described, we will discuss the price with you further. Things such as previous damage, incomplete service history, customisation, and other wear and tear items can affect vehicle values

Yes, you can sell the vehicle on someone else’s behalf. We will require current registration papers and a current driver’s licence from the registered owner, along with an authorisation letter to on-sell the vehicle. You will require 100 points current ID to act on the owner’s behalf, ie, (Current driver’s licence and medicare card.)

We will assist you with the paperwork process to notify the RMS that you have sold your vehicle.

We require current registration papers and a current driver’s licence for proof of ownership.

Yes, we will purchase your vehicle with financing. We will require a current payout letter from your finance provider. If the payout is lower than your agreed selling price, we will payout the vehicle and pay you the remaining balance. If the payout figure is higher than your agreed selling price, we will payout the vehicle, and you must pay your finance provider the balance.

Yes, you may sell a vehicle on behalf of a company. We require an invoice for the sale of the vehicle, current registration papers, and 100 points of ID, ie, (Current driver’s licence and medicare card), from the nominee selling the vehicle on behalf of the company.

Yes, of course, you can keep your personal plates. Once you have accepted your offer, you will need to put your plates into “Hold” at your local RMS. They will issue you another set of plates for your vehicle.